Privacy Policy

1. Introduction

Welcome to Click Digital Xperts (“we”, “our”, “us”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website clickdigitalxperts.com or engage with our services.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

2. Who We Are

Click Digital Xperts
Suite C192, 4-6 Greatorex Street, London, United Kingdom, E1 5NF
Email: info@clickdigitalxperts.com
Website: https://clickdigitalxperts.com

We provide SEO, AI visibility optimisation, and social media management services to businesses across the UK and internationally.

3. Information We Collect

We may collect the following types of information:

Personal Identification Information: Name, email address, phone number, company name when you fill out contact forms or request a quote.
Technical Data: IP address, browser type, operating system, referring URLs, and pages visited via cookies and analytics tools.
Communication Data: Emails, messages, or enquiries you send us.
Payment Information: If applicable, billing details processed securely through third-party payment providers. We do not store card details on our servers.

4. How We Use Your Information

We use the information we collect to:

Provide, operate, and maintain our services
Respond to enquiries and provide customer support
Send service updates, proposals, and relevant communications
Improve our website and user experience
Comply with legal obligations
Detect and prevent fraudulent or unauthorised activity

5. Legal Basis for Processing (UK GDPR)

Under UK GDPR, we process your personal data on the following legal bases:

Contractual Necessity: To fulfil a contract or take steps before entering into a contract with you.
Legitimate Interests: For our business purposes, where your interests do not override ours.
Consent: Where you have provided explicit consent, e.g. for marketing emails.
Legal Obligation: To comply with applicable UK laws and regulations.

6. Cookies

Our website uses cookies to enhance your browsing experience. These include:

Essential Cookies: Required for the website to function properly.
Analytics Cookies: Help us understand how visitors interact with our site (e.g. Google Analytics).
Marketing Cookies: Used to deliver relevant advertisements.

You can control cookie preferences through your browser settings at any time.

7. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your data with:

Trusted service providers who assist in operating our website and services (under strict confidentiality agreements)
Legal or regulatory authorities where required by law
Business partners with your explicit consent

8. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable law. When data is no longer needed, it is securely deleted or anonymised.

9. Your Rights

Under UK GDPR, you have the following rights:

Right to Access: Request a copy of the personal data we hold about you.
Right to Rectification: Request correction of inaccurate or incomplete data.
Right to Erasure: Request deletion of your personal data (“right to be forgotten”).
Right to Restrict Processing: Request that we limit how we use your data.
Right to Data Portability: Receive your data in a structured, machine-readable format.
Right to Object: Object to processing based on legitimate interests or direct marketing.

To exercise any of these rights, please contact us at info@clickdigitalxperts.com.

10. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:
📧 info@clickdigitalxperts.com

📍 Suite C192, 4-6 Greatorex Street, London, United Kingdom, E1 5NF
🌐 clickdigitalxperts.com

Phone No: +447916690288